Hey there, we’re sorry to hear that you’re having issues with your Pfister faucet. We know it’s frustrating when something doesn’t work how it’s supposed to, but the good news is that there may be an easy fix to get you back up and running.
Review the information below and follow the links to find your specific model if you need to figure out what parts you need to order. And if at any point you feel lost, don’t hesitate to contact our customer service reps to help walk you through it.
Leak at Spout
Let's start by going under your countertop and turning off the water to your faucet at the angle stops. Next, we'll remove the cartridge by taking off the faucet's handle(s). Using a 3/32 Allen wrench, you will undo the set screw(s) then remove the dome cap by unthreading it counter-clockwise. Finally, remove the retainer ring by unthreading it counterclockwise.
Using a soft damp cloth, wipe down the cartridge gaskets to remove any debris.
Reinstall the cartridge by reversing the first steps.
Turn your water back on and check if the dripping has stopped. If it has not, it may be time for a new cartridge.
Leak at Sprayhead
Leak at Hose
Leak Under the Counter
Let's see where your leak is coming from first.
Try to tighten the supply lines to the faucet to see if that helps. Using a crescent wrench, twist the quick connects clock-wise to ensure a secure fit.
If the hose is leaking from it's lining, you may need a new hose.
For pull outs and pull down faucets, pull down on the spray hose connection to the faucet (or tighten this connection if yours is threaded on) and make sure it will not disconnet and is secured/tight. For a two handle or single control faucets with a sidespray, pull down on the sidespray hose and make sure the diverter connection will not disconnect and is secured/tight.
If the connections are tight and water is still leaking, you may need a new hose.
Leak At Handle
View all possible matching faucets to find your specific model. Then view the full parts diagram to identify the correct part numbers to order.
If you’re not sure what to do next, send us a photo of your faucet and we’ll identify it for you. We can usually get you an answer within 24hrs.