The Pfister PermaBalance™ valve represents a large jump forward in tub and shower valve technology. The brass stem offers flexibility for shallow-depth wall installations and the high-precision spool balancing unit can bring down the shower head pressure balance to flow rates as low as 0.5 gpm. The PermaBalance™ valve is Pfister’s best in-wall valve yet.
To recieve warranty assistance or service, be prepared with a description of the problem, model number, purchaser contact information and date of purchase. Have proof of purchase and be prepared to return product for inspection if requested.
Contact customer service before ordering parts:
Monday-Friday 7:00 am to 4:00 pm PST, Saturday 6:30 am to 2:30 am PST.
To purchase replacement parts for your out of warranty faucet, visit our Where to Buy page and select the online retailer section. If you are not sure whether or not your faucet is covered under warranty, please contact us at 1-800-732-8238 (Monday-Friday 7:00 am to 4:00 pm PST, Saturday 6:30 am to 2:30 pm PST) before purchasing parts.