Have a question our website hasn't answered? Our experts can help. Complete the form below to submit your question. If you already have a case number and just want to know the status of your case, please visit our Case Lookup page.
TIPS: To speed up the process, take two or three photos from different angles to help us identify your model. If inquiring about a specific part of a product, then take a close up photo of the part and a wider view shot that includes the entire product. For example, if inquiring about a faucet handle then take a close up photo of the handle and also a photo of the entire faucet.
Be as specific as possible in your description of the problem. For example, rather than stating that you have a faucet that leaks describe where it is leaking from - the end of the spout, the base of the spout or the handle?