You'll want to begin by removing the aerator from your spout by turning it counter clock-wise (see image). Once the aerator is removed, submerge it in a solution of warm water and white vinegar. You'll only need to use enough to cover the entire area. Use a 50/50 ratio of water to vinegar. After allowing the aerator to be submerged for approximately 60 minutes, you can use a soft cloth to remove any excess water build up stains on the aerator house or spout tip.
Troubleshooting
Something is Wrong with My Finish
Hey there, we’re sorry to hear that you’re having issues with your Pfister faucet. We know it’s frustrating when something doesn’t work how it’s supposed to, but the good news is that there may be an easy fix to get you back up and running.
Review the information below and follow the links to find your specific model if you need to figure out what parts you need to order. And if at any point you feel lost, don’t hesitate to contact our customer service reps to help walk you through it.
Common Problems and Solutions
How do I remove hard water buildup at the end of my spout (on my aerator)?
Problem: I have water build up around my spout
Still have buildup? Call Pfister
If you have any additional questions or concerns, we have a dedicated team ready to help. Please reach out when you can. Call us at 1-800-PFAUCET (1-800-732-8238) or use the "Get More Help" button to send us your question.
How do I clean my faucet and remove hard water spots?
Problem: I have water spots on on my faucet
Solution 1: Try water & vinegar
You'll want to begin by making a solution of warm water and white vinegar. You can use a 50/50 ratio of each. Once your solution is complete use a soft cloth with the solution to wipe down the areas that need to be cleaned or have water spots.
Solution 2: Soap & water
If you're faucet still isn't looking like it should, you can use mild soap or mild cleaners to help clean your faucet. Use of any acids or solvents on your faucet would void any warranty you may have.
Still have spots? Call Pfister
If you have any additional questions or concerns, we have a dedicated team ready to help. Please reach out when you can. Call us at 1-800-PFAUCET (1-800-732-8238) or use the "Get More Help" button to send us your question.
The finish is wearing or tarnishing
Problem: The finish seems to be fading from the base of the body of my faucet
Solution: Please call Pfister
We know that it can be frustrating to have your product not looking it's best and we want to help you figure out why this might be happening. We have a dedicated team ready to help. Please reach out when you can.
Call us at 1-800-PFAUCET (1-800-732-8238) or use the "Get More Help" button to send us your question.
If you need to replace a part...
Find your faucet to view a full parts list
View all possible matching faucets to find your specific model. Then view the full parts diagram to identify the correct part numbers to order.
Contact us to help ID your faucet for you.
If you’re not sure what to do next, send us a photo of your faucet and we’ll identify it for you. We can usually get you an answer within 24hrs.
Consumer Service1-800-PFAUCET
(1-800-732-8238)
7:00am to 4:00pm PST, Mon-Fri
6:30am to 2:30pm PST, Sat
Closed Sunday and major holidays