Hello. We’re sorry that you’re having an issue with your faucet, shower or accessory. This is a new section on our website and we are working hard behind the scenes to bring you helpful troubleshooting tips, images
Pfister employs one of the most helpful and available consumer service teams in the industry and we’re available to talk through your issue. Please call us at 1-800-
You can speed up your call experience by using the search bar to identify your product beforehand--this way, we can get you the right part (if one is needed) and solution.
Pro Tip: If your faucet is more than 5 years old, toggle the "Show Discontinued" checkbox to make sure you are seeing everything. Providing your service representative the faucet name or model number will speed up your call.
I can't find my product listed on the site.
I can't find the part I'm looking for on the site.
My problem isn't listed on the site.
View all possible matching faucets to find your specific model. Then view the full parts diagram to identify the correct part numbers to order.
If you’re not sure what to do next, send us a photo of your faucet and we’ll identify it for you.
We’re here to help.Contact Us
7:00am to 4:00pm PST, Mon-Fri
6:30am to 2:30pm PST, Sat
Closed Sunday and major holidays