Frequently Asked Questions

  • What do I do if the sensor is not responding to my hand motion?

    View Answer

    Try the following:

    • Be sure to motion your hand within 3" of the sensor.
    • Unplug power and plug it back in.
    • Ensure batteries are correctly installed.
    • Ensure all connections are fully engaged.
  • How do I change the temperature in electronic mode?

    View Answer

    To adjust the water temperature in touch-free mode, simply move the handle forward or backward to your desired temperature.

  • How do I know when the batteries are running low?

    View Answer

    The sensor light will slowly pulse four times after each activation. The React™ AC Adapter is available for purchase as an alternative power source.

  • Can I mount the control box to drywall?

    View Answer

    Yes. Use appropriately sized drywall anchors (not provided) with the provided screws.

Need Additional Help?

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