We appreciate you choosing Pfister and we aim to provide you with exceptional customer service and quality products. Your experience with our products is important to us.
If your soap dispenser is not pumping any soap or the pump head has broken off at the pump mechanism, we will send you a new soap pump mechanism free of charge. *Limit one replacement part per email. US residents only. If you are an international customer or would like to order additional parts, please contact our Customer Service team at 1-800-PFAUCET (1-800-732-8238) Mon-Sat 7:30am to 4:00pm PST.
Please follow these steps to order your free soap pump mechanism replacement part:
1. Verify the part you need
The replacement part that will be sent to you is the soap pump mechanism. Please refer to the diagram for instructions on how to replace the part. You can also click the diagram to enlarge and download instructions.
Replacing the part WILL fix problems such as:
- Broken soap pump mechanism
- Soap dispenser is not pumping
Replacing the part WILL NOT fix problems such as:
- Broken soap bottle
- Broken soap pump head
The part is compatible with most Price Pfister kitchen faucets except:
(** Designates finish: CC = Chrome; SS = Stainless; WW= White; BB = Biscuit; BK = Black)
- Genesis Single Handle Kitchen Faucet (SKU # 53P-50**)
- Contempra Single Handle Kitchen Faucet produced before 2009 (SKU # 526-50**)
- Soap Dispensers: KSD-LC** and KSD-K1**
To order different parts, please contact our Customer Service team at 1-800-PFAUCET (1-800-732-8238) Mon-Sat 7:30am to 4:00pm PST.
2. Fill out the form below completely