Single handle pull-down kitchen faucet (529, T529series) HANOVER install and troubleshoot

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1. Leaking/Noisy Operation:
If the unit is leaking from the handle, leaking at the base, dripping from the spout or making noise when the faucet is turned on or off, you will need to replace the cartridge assembly (974-074). The retainer ring is a brass ring and may not need to be replaced, but if you need to also replace it, the part number is (962-075). Click here if you need to match your cartridge(s) or if you would like to see all cartridge types we have.

2. Handle operation:
If the handle becomes loose, hard to operate or does not stay on the correct position (falls or droops down from desired position), replace the cartridge (974-074) as well as the retainer ring (962-075). Click here if you need to match your cartridge(s) or if would like to see all cartridge types we have.

3. Leaking pull out hose:
If the pull out hose is leaking at the quick connect or threads, has a tear or break in the tubing then hose will need to be replaced with: (951-074). NOTE: If replacing the hose due to a leaking quick connect, then quick connect must be ordered separately (951-075).

4. Spray Hose Connection:
Please view the following video for step by step instructions on how to remove a sprayer hose connection for the Pfister 529 Series faucet.



5. Replace Cartridge:
Please view the following video for step by step instructions on how to replace the cartridge for the Pfister 529 Series faucet.


6. Water no longer switches to stream or spray completely:
If the pull out spout no longer switches between spray and stream completely, the entire spray spout will have to be replaced. The part numbers for the pull out spout are: (950-529a) - polished chrome; (950-529s) - satin stainless steel; (950-529z) - oil rubbed bronze; (950-529y) - tuscan bronze. If debris, water sediment or calcium deposits collect within the spray spout, the function will be obstructed and cause leaking, restriction or insufficient diversion.

7. Water restriction/No pressure:
If there is water restriction or no pressure in water flow or the flow is irregular, please check for the following:

 

Step I:  Make sure water supply is turned on fully.
Step II: Make sure supply lines are flushed and there are no kinks in hoses.
Step III: Check the pull out spout for any debris that may have collected during repair or installation.

 

Do this by unscrewing spout (counter clockwise) from the hose extension. Direct hose into drain and turn water on. If the pressure of the flow is greater you will need to replace the pull out spout:  (950-529a) - polished chrome; (950-529s) - satin stainless steel; (950-529z) - oil rubbed bronze; (950-529y) - tuscan bronze. If debris, water sediment or calcium deposits collect within the spray spout, the function will be obstructed and cause leaking, restriction or insufficient diversion.


8. Soap Dispenser:
If the soap dispenser is not pumping any soap or is pumping from somewhere other than the tip, we recommend replacing the pump mechanism: (931-002). If the soap dispenser bottle has broken, you would need to replace (950-004).

9. Refill soap dispenser:
To refill the soap dispenser, remove the soap dispenser head by pulling up on it. The pump (with straw) should remove with the head.  If not, gently pull out pump (with straw) after removing the head.  You may then pour the soap directly into the bottle from the top of your sink.  Once the bottle reaches 3/4 full, you may push the soap dispenser head with pump and straw back onto the dispenser assembly.