Two handle kitchen faucet, high arc (T36, 36 series) Savannah collection - install-troubleshoot

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1. Leaking/Noisy Operation:

If the unit is leaking from the handle, dripping from the spout or making noise when the faucet is turned on or off, you would need to replace the cartridge assemblies (910-900); for some units purchased after 2006 the cartridges were (910-024) for hot & (910-025) for cold. NOTE: Cartridges (910-024 and 910-025) are being replaced with (910-031) & (910-032). Click here if you need to match your cartridge(s) or if would like to see all cartridge types we have.


2. Leaking from the base of the spout:

If the unit is leaking from the base of the spout, replace the o-ring (950-635) and bushing (950-341) on the spout.


3. Handle Operation:

If the handle becomes loose, hard, stiff to operate or does not stay on the correct position, replace the cartridge assemblies (910-900); for some units purchased after 2006 the cartridges were (910-024) for hot & (910-025) for cold. Note: Cartridges (910-024) for hot & (910-025) for cold have been replaced with (910-031) for hot & (910-032) for cold.

Click here if you need to match your cartridge(s) or if would like to see all cartridge types we have.


4. How to install cartridges:

Please click on the video below for step by step instructions on how to replace the cartridge on any Pfister 2-handle kitchen or lavatory featuring old cartridge with the new low lead cartridge.


5. Water Restriction/Low Flow:

Federal guidelines mandate that all lavatory and kitchen faucets and aerators manufactured after January 1, 1994, must use no more than 2.2 gpm, showerheads must use no more than 2.5 gpm.

 

If there is water restriction or no pressure in water flow, please check for the following:

 

Step I:   Make sure water supply is turned on fully.
Step II:  Check the aerator for any debris that may have collected during repair or installation.
Step III: Make sure supply lines are flushed and there are no kinks in hoses.

 

If there is no change, diverter must be replaced with either  (951-010) - metal or  (974-002) - plastic diverter. Diverter piston or spring becomes stuck and doesn't allow full flow to spout or spray or no flow at all. This maybe caused by sediment (in older units) or debris lodged in the diverter valve that may have traveled through water supply during repair or installation.

NOTE: Diverter must be replaced with the original diverter type that the faucet came equipped with. Diverter's are NOT interchangeable. Click here for instructions how to replace the diverter.


6. Diversion Problems:

If the unit is not diverting the water from the main faucet to the sprayer (or viceversa) the diverter must be replaced with either  (951-010) - metal or  (974-002) - plastic diverter.

NOTE: Diverter must be replaced with the original diverter type that the faucet came equipped with. Diverter's are NOT interchangeable. Click here for instructions how to replace the diverter.


7. Side Spray:
If your side sprayer leaks through a crack, the seam, is visibly broken or will not shut off at all, you will need to replace the side sprayer; (951-036A) - Polished Chrome; (951-036S) - Stainless Steel or (951-036Y) - Tuscan Bronze.

8. My handle is turning in the opposite direction:

If your handle is turning in the opposite direction, you will need to change the rotation to correct it. NOTE: These instructions are only for the reversible stem cartridge(s) 910-900. You will know it is reversible by the white plastic clip towards the tip of the cartridge once the handle is removed.

  • Click here to view instructions on how to reverse the rotation of the cartridge.
  • To view video instructions of how to reverse the rotation on 910-900, please click on the link below.


9. Aerator Adaptor:

We have an adaptor available for mounting a dishwasher or a water filter to the faucet:

(970-004) metal female-male adaptor (3/4" x 27 threads per inch).


10. O-Ring Dimensions:
The dimensions of the oring for the base of the spout (950-635) are: 1/16" Thickness, 13/16" ID (Inside Diameter) and 15/16" OD (Outside Diameter).

11. Install faucet without the side spray:

If you need to cap off the sprayer outlet on the body of the faucet, there is cap available. The size of the cap (972-005) needed to cap-off the side-spray is 1/4" diameter by 18 threads per inch.