How do I troubleshoot my Parisa Collection single handle tub & shower (09; 809) unit?

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                                                                                         PARISA Collection

 

 

 

 

 

 

 

 1. Leaking/ Noisy Operation: 

If the unit is leaking from the handle, dripping from the spout, or making a noise when the faucet is turned on or off, then you would need to replace the cartridge assembly (974-292). Don't forget to shut off the water from the main shut-off valve around the house before attempting to remove the cartridge(s) from the valve. Click here if you need to match your cartridge(s) or if would like to see all cartridge types we have. 

2.Handle Operation:

If the handle becomes loose, hard to operate or does not stay on the correct position, replace the cartridge (974-292).

Click here if you need to match your cartridge(s) or if would like to see all cartridge types we have.


3. Leakage behind wall:
Check for cracks in the union adapter.  If it's cracked, the only way to fix the problem is by replacing it (970-028).  Also, check the tightness of the union nuts and connections to the tub spout and shower head assembly.

4. Diversion problems:
If there is water flow to the tub spout when using the shower or vice versa, you should replace the spout (920-524*). This unit provides 100% diversion.

5. Installing Upside down:
The 09; 809 series valve can be installed upside down with no decrease in performance.

6. Spout Nipple & Shower Arm:
The spout nipple should be 1/2" line. We recommend using copper or iron pipe. The length for it for an installation with flange should be 1/2" line 4" 1/2 length, and without flange 4" from the finish wall out.  The thread size on the shower arm is 1/2" x 14 threads per inch.

7. Shower ONLY installation:
The 09; 809 series valve can be installed as a "shower only" unit with no decrease in performance.

8. Changing handles/ Updating trim: 
  • If you would like to change the handles (style) from cross to lever or from lever to cross you can do so by just changing the handle with an SGL kit  (SGL-****, where **** means style & finish you'd like to get). 
  • If you have an old tub & shower design (with 2 screws into the big flange against the wall), you need to purchase a retrofit kit (931-930) which will allow you to put new style trim over the old valve body installed into the wall. Click here for more information on how to install the 931-930 retrofit kit.
9. Extension Kit: - (it extends up to 1" )
  • 910-563A for Single Control Valve Body Pressure Balanced Assembly - POLISHED CHROME finish. Includes Stem Extension, Sleeve Extension and Screw Adapter.. (Requires one kit per valve body)
  • 910-563E for Single Control Valve Body Pressure Balanced Assembly - RUSTIC PEWTER finish.. Includes Stem Extension, Sleeve Extension and Screw Adapter.. (Requires one kit per valve body)
  • 910-563K for Single Control Valve Body Pressure Balanced Assembly - BRUSHED NICKEL finish.. Includes Stem Extension, Sleeve Extension and Screw Adapter. (Requires one kit per valve body)
  • 910-563U for Single Control Valve Body Pressure Balanced Assembly - RUSTIC BRONZE finish.. Includes Stem Extension, Sleeve Extension and Screw Adapter. (Requires one kit per valve body)
  • 910-563Y for Single Control Valve Body Pressure Balanced Assembly - TUSCAN BRONZE finish.. Includes Stem Extension, Sleeve Extension and Screw Adapter. (Requires one kit per valve body)
10. Longer sleeve:
If you need only a longer sleeve to cover the gap between the sleeve and the handle, you need to order 972-002A - polished chrome, 972-002E - rustic pewter, 972-002J - brushed knickle, 972-002U - rustic bronze, 972-002Y - tuscan bronze.  These are ordered individually (one per unit).

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