Legal

TERMS AND CONDITIONS

Copyright 2002 BLACK & DECKER. All Rights Reserved.

OTHER BUSINESSES

Parties other than Price Pfister may operate stores, provide services or sell product lines on this site. In addition, we provide links to the sites of affiliated companies and certain other businesses. Regardless of whether they are an approved affiliate or business partner, Price Pfister and/or The Black & Decker Group, jointly and severally, are not responsible for examining or evaluating and we do not endorse or warrant, the offerings of, any of these businesses, affiliates or individuals or the content of their web sites. Price Pfister and The Black & Decker Group jointly and severally do not assume any responsibility or liability for the actions, product, and content of all these, including affiliates and any other third parties. Your dealings with them are strictly between you and them and you should carefully review their privacy statements and other conditions of use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY PRICE PFISTER ON AN "AS IS" WITH ALL FAULTS AND "AS AVAILABLE" BASIS. PRICE PFISTER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, PRODUCT DESCRIPTIONS, DESCRIBED USES OF PRODUCTS, SELF HELP OR "INSTALLATION" GUIDES INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

APPLICABLE LAW

By visiting PricePfister.com, you agree that the laws of the state of Delaware, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and PricePfister and The Black & Decker Group or their affiliates.

PRIVACY

Please review our Privacy Policy , which also governs your visit to PricePfister.com , to understand our practices.

COPYRIGHT

All content included on this site, such as photographs, drawings, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Price Pfister or its content suppliers and is protected by U.S. and international copyright laws. The collection, compilation, assembly and arrangement of all content on this site is the exclusive property of Price Pfister and is protected by U.S. and international copyright laws.

TRADEMARKS

Avante, Bedford, Carmel, Contempra, CPL, Pfilter Faucet, Genesis, Georgetown, Marielle, Jet Setter, MatchMakers, Parisa, PerfecTemp, Pf, Pfresh Pfinishes, Pfresh Pfeatures, Pforever Pfinishes, Pfilter Pfaucet, Pforever Pfaucet, Pfreshest Ideas in Pfaucets, Savannah, Tribeca, Price Pfister, Pforever Seal, Pforever Warranty, Scald Pfree, TwistPfit, Verve, Windsor and other marks indicated on our site from time to time are trademarks of Price Pfister, The Black & Decker Group, their subsidiaries or affiliates in the U.S. or other jurisdictions. This list is not exhaustive and the absence of a mark from this list should not be viewed as a waiver by Price Pfister of any of its rights concerning that mark. Other Price Pfister product or service names, logos, graphics, page headers, button icons, scripts are trademarks or trade dress of Price Pfister and may not be used in connection with any product or service that is not Price Pfister's in any manner, but especially that which is likely to cause confusion in the marketplace or in any manner that disparages or discredits Price Pfister. All other trademarks not owned by Price Pfister that appear on this site are the property of their respective owners who may or may not be affiliated with or connected to Price Pfister. You are not permitted to use any mark displayed on this site for any purpose without the prior written consent of the owner.

LICENSE AND SITE ACCESS

Price Pfister grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Price Pfister. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another; or any use of data mining, robots or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express written consent of Price Pfister. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Price Pfister without express written consent. You may not use any meta tags or any other "hidden text" utilizing Price Pfister's name or trademarks without the express written consent of Price Pfister. Any unauthorized use terminates the permission or license granted by Price Pfister.

If you create a hyperlink to PricePfister.com it must be to the home page only and must not portray Price Pfister, The Black & Decker Group, their affiliates or their products or services in a false, misleading, derogatory or otherwise offensive manner. You may not use any Price Pfister logo or other proprietary graphic or trademark as part of the link without express written permission. Price Pfister may block any such hyperlink and/or your access to Price Pfister.com in its sole discretion at any time without notice.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the accuracy and confidentiality of your account and password, if any, and for restricting access to your account and computer. You agree to accept sole responsibility for all activities that occur through your account and password. PricePfister.com does not sell products for purchase by children. If you are under 18, you may use PricePfister.com only with involvement of a parent or guardian. Kwikset.com and the members of The Black & Decker Group reserve the right to refuse service, terminate accounts, remove or edit content or cancel orders in their sole discretion.

FEEDBACK, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

Visitors may post comments and other content; send e-cards and other communications; and submit suggestions, ideas, product ideas, photographs, comments, questions or other information so long as the content is not illegal, obscene, threatening, defamatory, harassing, invasive of privacy, infringing of intellectual property rights or otherwise injurious or objectionable, and does not consist of or contain software viruses or malicious code, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. You are solely responsible for the content you provide. PricePfister.com reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content.

If you do post content or submit material, unless we indicate otherwise, Price Pfister and/or The Black & Decker Group may use it royalty-free on an unrestricted basis. In such event you grant Price Pfister and The Black & Decker Group, jointly and severally, a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicenseable right to use, reproduce, commercialize, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Price Pfister and The Black & Decker Group and their sublicensees the right to use any content, product idea and the name that you submit in connection with such content or idea, if they so choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit, that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Price Pfister and The Black & Decker Group for all claims resulting from your submissions. No material will be returned to you. Price Pfister has the right but not the obligation to monitor and edit or remove any submission. Price Pfister takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased through PricePfister.com from Price Pfister are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

Privacy Policy

This Policy applies to all personal information submitted by consumers to Price Pfister through any medium including any of Price Pfister's Web sites. By submitting personal information to Price Pfister or using its Web sites or interactive banner ads, you signify your acceptance of this Privacy Policy. If you object to any of these terms, please do not submit any personal information to Price Pfister. We believe that your privacy is extremely important. For this reason, except as described below, Price Pfister does not trade, sell or rent to any third parties personal information submitted by you.

The Privacy Policy outlined below explains how Price Pfister may gather and use the information you provide:

This policy addresses the following:

What information does Pfister collect and how does Pfister use this information?

Price Pfister collects information such as your name, address, email address, telephone number, etc that it needs to be able to contact its customers and other consumers who communicate with us. We also collect general statistical information voluntarily provided to us such as age, gender, household size, preferences and interests as well as information related to customer satisfaction surveys, customer purchasing habits and other purchasing information. Consumers provide personal information about themselves to Price Pfister in a variety of ways, for example, by registering Price Pfister products that they have purchased, by seeking rebates or by participating in contests and other promotional programs sponsored by Price Pfister. Consumers may provide this personal information to Price Pfister in writing, over the telephone by e-mail or through our Web site. Price Pfister may retain all of the personal information so provided to it. You are under no obligation to provide any personal information to Price Pfister. If you choose not to provide certain information, you might not be able to request our products and services, participate in our programs or take advantage of some of the features on our Web sites. We use the information you provide to respond to your requests, to improve our services, to communicate with you, to permit you to participate in the contests, sweepstakes and other promotions we sponsor and to customize your experience on our Web sites. The information we learn from you also helps us better serve you and our other customers.

Does Pfister share your information with other parties?

We do not sell, rent, or trade your personal information to third parties. However, we may share personal information with our affiliates and business partners in order to facilitate your purchase, the process of servicing your products, to help you exchange your products, with respect to sweepstakes, contests and other promotional campaigns we may sponsor and/or in which we may participate, to provide information about our family of brands and products which may be of interest and in general to better serve you. These companies may contact you directly with offers or personalized communications that might be of interest to you. We also may receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily. Price Pfister occasionally may sell a business unit. In such event, Price Pfister may transfer the corresponding information regarding our customers, including personally identifiable information and other data gathered from Price Pfister Web sites. We may also retain a copy of that information. Price Pfister may collect and share aggregate data about our sales, customers, internet traffic patterns, and other related information with respectable third parties. Aggregated and statistical data does not contain personally identifiable information, e.g., your name. We may share this type of data, i.e., "75,000 people visited this webpage to participate in this promotion," with our partners. Other than as set forth above, your personal information is not shared without your consent. Please note that Price Pfister will fully cooperate with any court order or other legal process and will provide your personal information to the extent required in any legal proceeding. We also release Web site account and other personal information when we believe such release is appropriate under our Conditions of Use and other agreements or to protect the rights, property or safety of our Web sites, their users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

What is the policy regarding Pfister's ownership of information?

All opinions, ideas, suggestions, and other feedback submitted to our Web sites may be used by Price Pfister, without any restriction and free of charge, and nothing contained in this policy shall limit or otherwise affect this.

There may be instances where we request or permit the submission of your opinions/ideas. In such instances you will be required to agree to the terms of an agreement related to the provision of such information prior to its submission.

Are there special considerations regarding information transmitted through the internet?

In addition to the general provisions of this Privacy Policy, the following applies to personal information acquired by Price Pfister through its Web sites. When you visit a Price Pfister Web site, we receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our Web sites. We also receive and store any information you enter on our Web sites, for example when you sign up for the gift registry, or give to us in any other way Our Web sites allow you to contact us directly with questions or comments regarding our products, services, Web site, warranty registration, surveys, contests and other matters. This process requires you to give certain personal information so that we may address your inquiry. We may receive a confirmation when you open email from us if your computer supports such capabilities. This helps us make our emails more useful and interesting. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive email or other mail from us, please adjust your customer communication preferences as discussed further below. In an effort to continually improve our products and services, we may use your personal information to conduct Price Pfister market research and on-line surveys. This may include contacting recent and/or past Price Pfister customers and Web site visitors who have provided personal information to Price Pfister. We may use your information to deliver information that is targeted to your interests and to describe new products, promotions or events. Our web servers may automatically monitor the number of visitors, the average time spent on the site, the popularity of our Web sites, and any programming errors or failures on any of our Web sites in order to determine the effectiveness of the Price Pfister Web sites. Price Pfister's Web sites do not target children and our requests for information are not directed to children. We do not intentionally collect personal information from children. If registration or other information provided through our Web sites reveals that the visitor is a child, we will not allow the child to continue to provide personal information and any information provided to that point will be deleted from our records. We do not filter advertisements or other content that children may view through the public portions of our Web site. We may add external links to other related Web sites. We try to link to only Web sites that maintain the same high regard for privacy on the Internet as we do; however, we are not responsible for the use that such linked sites make of personal information provided to them or the content that may be on such linked sites. Additionally, the existence of any external link does not suggest that Price Pfister endorses the linked company, product or service. We recommend that you read the privacy policies of each site that you visit.

How do I stop Pfister from contacting me via e-mail in the future?

If you have previously given your personal information to us and no longer want to be contacted by Price Pfister via email, you may take yourself off of our distribution list by doing any one of the following options:

Option 1

If you have previously registered to receive emails from Price Pfister or its associates program and would no longer like to be contacted, you may opt-out by following the individual termination instructions listed in the email that you received.

Or, if you prefer, you may follow the instructions for either Option 2 or 3 below if they apply to you.

Option 2

Site Registered Members Only:

  • Log onto the Web site on the top navigation bar using your self-selected username and password
  • Select "Edit Profile" from the top navigation bar
  • Scroll down to the question: "Would you like to periodically receive information from Price Pfister regarding new products and specials?" and select "No"
  • Scroll down to the question: "May we contact you for future product or Web site research?" and select "No"
  • Then click on the button labeled "Submit"

Option 3

This option is only applicable if you have contacted us by email using the form on our Web site:

Please visit Review My Questions. Once you have arrived at the location on our Web site, simply follow the below steps.

  • Enter your email address and then click on the icon entitled "Submit."
  • Once you have reached the "Recently Submitted Questions" page, click on the blue icon entitled "Customer Info."
  • The last field on the "Customer Information" page asks you if you want to be contacted by Price Pfister in the future. Change your selection to "no".
  • Click on the button labeled "Save".

What security measures are taken by Pfister?

Price Pfister uses industry standard security measures, such as encryption and firewalls, to protect its Web sites against the loss, misuse and alteration of the information under Price Pfister's control. However, no security system is impenetrable. Price Pfister cannot guaranty the security of its Web sites or any information that is transmitted to Price Pfister over the Internet. Also, any information that you include in messages you post to a public area on a Price Pfister Web site, such as a product story, will be available to anyone with Internet access.

Will this Privacy Policy change?

Price Pfister may change this policy at any time, so please review it periodically for updates. Our current Privacy Policy is available online at blackanddecker.com or will be sent to you upon request. You may contact Price Pfister to report changes and update your information, to request the current Privacy Policy, to report any known or suspected privacy or security breaches, or to submit privacy-related questions or complaints by email.